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Limited Warranty - Terms and
Conditions for Hankook Tires
Eligibility
This limited warranty applies to the original purchaser of any new tire manufactured by Hankook Tire Co.,Ltd bearing Department of Transportation prescribed tire identification numbers and produced after 2001. Eligible tires shall be used on the vehicle on which they were originally installed according to the vehicle manufacturer’s or Hankook’s recommendation.
What is Warranted and For How Long
Should any tire covered by this limited warranty become unusable due to a workmanship or material related condition during its useable original tread life (more than 2/32” remaining tread), Hankook will give a credit on the following conditions :
1.During the First 25%of the original usable tread (For Truck and Bus tires : 35 %) ; Tire will be replaced with a comparable new Hankook produced tire free of charge. Applicable taxes on the new tire and cost of mounting, balancing and any other charges in connection with the replacement of the tire are required to be paid by the owner.
2. After the First 25% of the original usable tread (For Truck and Bus tires : 35 %) ; The amount of the credit will be determined by multiplying the pre-determined adjustment price for the tire (excluding taxes) by the percentage of original tread depth remaining on the tire.
*Free replacement workmanship warranty is not applicable to K106, H714, Z36, Z87 and snow tires. *For F19, Z36, RA08, RH03, RF04, RF08, RT01, TH06, the first 25% of tread depth is considered for the free replacement.
What is Not Covered
This limited warranty does not apply to tires which are being serviced under the following conditions :
- Outside of the Continental United States.
- Wilful Abuse / Collision / Wreck / Fire
- Continued use while flat or severe under/over inflation.
- Road Hazards including without limitation, puncture, cut, impact break, stone drill, bruise, bulge, snag, collision.
- Premature or irregular wear due to vehicle mechanical reason.
- Conditions resulting from without limitation, improper mounting/demounting, under
inflation, improper tire size, defect in vehicle, abuse.
- Ozone or weather cracking on tires over four (4) years from the data of manufacture.
- Ride disturbance complaints after 2/32 treadwear.
- With less than 2/32” remaining depth.
- With the serial number cut or buffed.
- Racing & off road use and Misapplication
- Tires 6 years or older from the date of manufacture or 5 years or
older from the date of purchase.
- Loss of time or use, inconvenience or any incidental or consequential
damage.
* Note : Consequential damage mentioned above may not apply to you based
on States limitation.
Owner’s General Obligation
In order to be eligible for HANKOOK’s limited warranty program, the owner
must observe the following : Present the tire to an authorized Hankook
dealer in the Continental United States of America. Submit or present a copy
of the original purchase receipt. Complete and sign a Hankook Claim Form
which is available at any authorized dealer For both treadwear mileage
warranty and 24 hours roadside assistance warranty for the eligible product,
the owners shall complete the warranty card which is available at Hankook
dealer and mail it to Hankook Tire America Corp (1450 Valley road, Wayne NJ
07470 Technical Department) within 30 days from the date of purchase. In
order to take advantage of mileage warranty, you must submit tire rotation
record which proves that all tires are rotated at least every 7,500 miles.
If the tire owner abuses the tire by failing to observe safety warning or to
maintain proper inflation pressure,vehicle alignment and tire rotation,
expected tire performance and life may not be achieved and your safety can
not be ensured.
Road Hazard Warranty
If the eligible tires are rendered unserviceable due to
non repairable road hazard during the first 25% of original tread life, it
will be replaced free of charge with a comparable Hankook produced tire.
Adjustment procedure is prescribed in the Owner’s General Obligation
section. Taxes and service charges are not included. The eligible products
under Road hazard warranty are as follows :
VENTUS Line : Sport K104, ST RH06, HR II 405, H101, S1 evo K107, R-S2 Z212,
V4 ES H105
OPTIMO Line : H418, H727
Other Product: Mileage Plus II
(H725), Radial H713, H406, H420, P-METRIC RH03, P-METRIC RF08, H417, H725A
*Exclusion
A.This warranty is not applicable to original equipment tires.
B.Repairable punctures are not covered under this warranty.
C.After 25% of usable tread depth,this warranty is no longer valid.
Treadwear Mileage Warranty
Hankook provides very competitive treadwear mileage warranty as follows:
|
TREADWEAR MILEAGE WARRANTY |
TIRE TYPE |
REMARKS |
| 100,000 |
Optimo (H727) |
|
| 80,000 |
Mileage Plus II H725 |
|
| 65,000 |
Ventus AS RH07 |
|
| 60,000 |
H418 |
|
| 50,000 |
H725A, H101, H105*, H406, H411, H417, H420, H426, RA07, RH03, RH06*, RF08, RA23, RF10 |
RH03, RF08 RF10 (P-Metric) |
| 40,000 |
Dynapor AS RH03 |
LT-Metric RH03 |
H105*: Over 40'S only (Not applicable to 35'S or below)
RH06*: Not applicable to 26 inches or higher.
- If the above eligible tire wears out (down to 2/32” remaining depth)
before the warranty miles or within 4 years (5 years for H707,845) after
original purchase date under the normal passenger use, Hankook will make an
allowance for unused service toward the purchase of a new tire of the same
size and type, prorated on warranted miles.
- The replacement allowance will be calculated by percentage of the
warranted miles not received, multiplied to the predetermined adjustment
price of the tire at the time and place of the adjustment.
- To take advantage of this warranty, the owner shall submit warranty card
which records the purchasing & vehicle information within 30 days from the
date of purchasing. (Warranty card must be mailed to Hankook Tire
America Corp.)
- To make a claim, tire rotation record shall be presented along with the
claimed tire. (The cost of mounting, balance and other service charges or
taxes shall be paid by the customer)
- This warranty is not applicable to original equipment tires.
Casing Warranty
- Casing of Hankook steel radial truck & bus tires are
warranted when tire becomes unserviceable or unretreaded due to factors
within manufacturer’s condition, Hankook will provide predetermined casing
allowance.
- Casing warranty is valid during the 2nd retreaded life or for five (5)
years from the date of manufacture, whichever comes first. (AL07
casing warranty is valid through 3rd retreaded life for seven (7) years
from the date of manufacture)
- Retreading allowance is warranted for some limited products besides casing
policy based up remaining casing allowance.
- Tires used in mining & logging service are not covered under this warranty.
- Casing & retreading allowance are as follows:
Casing Allowance
|
SIZE
|
CASING ALLOWANCE |
| 8R19.5, 225/70R19.5 |
$30.00 |
| 245/70R19.5, 265/70R19.5 |
$30.00 |
| 10R22.5 |
$50.00 |
| 255/70R22.5, 275/70R22.5 |
$65.00 |
| 315/80R22.5 |
$75.00 |
| 10.00R20 |
$70.00 |
| 11.00R20, 11.00R22, 12.00R24 |
$80.00 |
| 12R22.5, 365/80R20 |
$85.00 |
| 385/65R22.5, 425/65R22.5 |
$85.00 |
| 295/75R22.5, 11R22.5 |
$90.00 |
| 285/75R24.5, 11R24.5 |
$95.00 |
Retreading Allowance
|
TREAD-DEPTH REMAINING
ON (inches) |
TOTAL ALLOWANCE
RETREADED TIRES |
| RETREAD ALLOWANCE |
+ CASING ALLOWANCE |
| More than 14/32 |
$45.00 + Casing Allowance |
| 8/32 to 14/32 |
$30.00 + Casing Allowance |
| Less than 8/32 |
Casing Allowance Only |
For 19.5 inches or smaller sizes, only casing allowance is warranted.
Disclaimer
This warranty, or any warranty stated or referred to herein, is
exclusive and in lieu of any other warranty regarding the quality of Hankook
tires, whether expressed or implied and remedies for breach thereof shall be
limited to those specifically provided herein. Any warranty of
merchantability of fitness for any particular purpose,if made, is limited in
duration to the effective time period of this limited warranty.
Additional Information/Customer Service
If you have any question on product warranty, please first
contact the nearest Hankook Dealer. For the dealer information or if your
question has not been handled to your satisfaction, contact Hankook
Technical Division. |