Replacement Tire Warranty Original Equipment Tire Warranty

Limited Warranty  - Terms and Conditions for Hankook Tires

Eligibility

This limited warranty applies to the original purchaser of any new tire manufactured by Hankook Tire Co.,Ltd bearing Department of Transportation prescribed tire identification numbers and produced after 2001. Eligible tires shall be used on the vehicle on which they were originally installed according to the vehicle manufacturer’s or Hankook’s recommendation.

What is Warranted and For How Long

Should any tire covered by this limited warranty become unusable due to a workmanship or material related condition during its useable original tread life (more than 2/32” remaining tread), Hankook will give a credit on the following conditions : 1.During the First 25%of the original usable tread (For Truck and Bus tires : 35 %) ; Tire will be replaced with a comparable new Hankook produced tire free of charge. Applicable taxes on the new tire and cost of mounting, balancing and any other charges in connection with the replacement of the tire are required to be paid by the owner. 2. After the First 25% of the original usable tread (For Truck and Bus tires : 35 %) ; The amount of the credit will be determined by multiplying the pre-determined adjustment price for the tire (excluding taxes) by the percentage of original tread depth remaining on the tire. *Free replacement workmanship warranty is not applicable to K106, H714, Z36, Z87 and snow tires. *For F19, Z36, RA08, RH03, RF04, RF08, RT01, TH06, the first 25% of tread depth is considered for the free replacement.

What is Not Covered

This limited warranty does not apply to tires which are being serviced under the following conditions :

  • Outside of the Continental United States.
  • Wilful Abuse / Collision / Wreck / Fire
  • Continued use while flat or severe under/over inflation.
  • Road Hazards including without limitation, puncture, cut, impact break, stone drill, bruise, bulge, snag, collision.
  • Premature or irregular wear due to vehicle mechanical reason.
  • Conditions resulting from without limitation, improper mounting/demounting, under inflation, improper tire size, defect in vehicle, abuse.
  • Ozone or weather cracking on tires over four (4) years from the data of manufacture.
  • Ride disturbance complaints after 2/32 treadwear.
  • With less than 2/32” remaining depth.
  • With the serial number cut or buffed.
  • Racing & off road use and Misapplication
  • Tires 6 years or older from the date of manufacture or 5 years or older from the date of purchase.
  • Loss of time or use, inconvenience or any incidental or consequential damage.
    * Note : Consequential damage mentioned above may not apply to you based on States limitation.

Owner’s General Obligation

In order to be eligible for HANKOOK’s limited warranty program, the owner must observe the following : Present the tire to an authorized Hankook dealer in the Continental United States of America. Submit or present a copy of the original purchase receipt. Complete and sign a Hankook Claim Form which is available at any authorized dealer For both treadwear mileage warranty and 24 hours roadside assistance warranty for the eligible product, the owners shall complete the warranty card which is available at Hankook dealer and mail it to Hankook Tire America Corp (1450 Valley road, Wayne NJ 07470 Technical Department) within 30 days from the date of purchase. In order to take advantage of mileage warranty, you must submit tire rotation record which proves that all tires are rotated at least every 7,500 miles. If the tire owner abuses the tire by failing to observe safety warning or to maintain proper inflation pressure,vehicle alignment and tire rotation, expected tire performance and life may not be achieved and your safety can not be ensured.

Road Hazard Warranty

If the eligible tires are rendered unserviceable due to non repairable road hazard during the first 25% of original tread life, it will be replaced free of charge with a comparable Hankook produced tire. Adjustment procedure is prescribed in the Owner’s General Obligation section. Taxes and service charges are not included. The eligible products under Road hazard warranty are as follows :

VENTUS Line : Sport K104, ST RH06, HR II 405, H101, S1 evo K107, R-S2 Z212, V4 ES H105
OPTIMO Line : H418, H727
Other Product:  Mileage Plus II (H725), Radial H713, H406, H420, P-METRIC RH03, P-METRIC RF08, H417, H725A
*Exclusion
A.This warranty is not applicable to original equipment tires.
B.Repairable punctures are not covered under this warranty.
C.After 25% of usable tread depth,this warranty is no longer valid.

Treadwear Mileage Warranty

Hankook provides very competitive treadwear mileage warranty as follows:
 

TREADWEAR MILEAGE WARRANTY TIRE TYPE REMARKS
100,000 Optimo (H727)  
80,000 Mileage Plus II H725  
65,000 Ventus AS RH07  
60,000 H418  
50,000 H725A, H101, H105*, H406, H411, H417, H420, H426, RA07, RH03, RH06*, RF08, RA23, RF10 RH03, RF08
RF10
(P-Metric)
40,000 Dynapor AS RH03 LT-Metric RH03
H105*: Over 40'S only (Not applicable to 35'S or below)
RH06*: Not applicable to 26 inches or higher.
  1. If the above eligible tire wears out (down to 2/32” remaining depth) before the warranty miles or within 4 years (5 years for H707,845) after original purchase date under the normal passenger use, Hankook will make an allowance for unused service toward the purchase of a new tire of the same size and type, prorated on warranted miles.
     
  2. The replacement allowance will be calculated by percentage of the warranted miles not received, multiplied to the predetermined adjustment price of the tire at the time and place of the adjustment.
     
  3. To take advantage of this warranty, the owner shall submit warranty card which records the purchasing & vehicle information within 30 days from the date of purchasing. (Warranty card must be mailed to Hankook Tire America Corp.)
     
  4. To make a claim, tire rotation record shall be presented along with the claimed tire. (The cost of mounting, balance and other service charges or taxes shall be paid by the customer)
     
  5. This warranty is not applicable to original equipment tires.

Casing Warranty

  1. Casing of Hankook steel radial truck & bus tires are warranted when tire becomes unserviceable or unretreaded due to factors within manufacturer’s condition, Hankook will provide predetermined casing allowance.
     
  2. Casing warranty is valid during the 2nd retreaded life or for five (5) years from the date of manufacture, whichever comes first.  (AL07 casing warranty is valid through 3rd retreaded life for seven (7) years from the date of manufacture)
     
  3. Retreading allowance is warranted for some limited products besides casing policy based up remaining casing allowance.
     
  4. Tires used in mining & logging service are not covered under this warranty.
     
  5. Casing & retreading allowance are as follows:

Casing Allowance
 

SIZE

CASING ALLOWANCE

8R19.5, 225/70R19.5 $30.00
245/70R19.5, 265/70R19.5 $30.00
10R22.5 $50.00
255/70R22.5, 275/70R22.5 $65.00
315/80R22.5 $75.00
10.00R20 $70.00
11.00R20, 11.00R22, 12.00R24 $80.00
12R22.5, 365/80R20 $85.00
385/65R22.5, 425/65R22.5 $85.00
295/75R22.5, 11R22.5 $90.00
285/75R24.5, 11R24.5 $95.00


Retreading Allowance
 

TREAD-DEPTH REMAINING ON (inches) TOTAL ALLOWANCE RETREADED TIRES
RETREAD ALLOWANCE + CASING ALLOWANCE
More than 14/32 $45.00 + Casing Allowance
8/32 to 14/32 $30.00 + Casing Allowance
Less than 8/32 Casing Allowance Only

For 19.5 inches or smaller sizes, only casing allowance is warranted.

Disclaimer

This warranty, or any warranty stated or referred to herein, is exclusive and in lieu of any other warranty regarding the quality of Hankook tires, whether expressed or implied and remedies for breach thereof shall be limited to those specifically provided herein. Any warranty of merchantability of fitness for any particular purpose,if made, is limited in duration to the effective time period of this limited warranty.

Additional Information/Customer Service

If you have any question on product warranty, please first contact the nearest Hankook Dealer. For the dealer information or if your question has not been handled to your satisfaction, contact Hankook Technical Division.